Year 2015/16. Is there a way to manually get the recliner back to upright? I certainly wouldn't be a proud CEO or Vice President if I knew that even one of my customers were unhappy. Remote control allows for recliner and lift to work with ease. Made to Order Baltic 43401 Power Headrest Power Recliner (Made to order) By Palliser Furniture. I refuse to trade for another sectional from this company! I e-mailed Palliser and was told it would soften up in time (how long???) Happy people tell 3, unhappy tell 11 people. The sofa piece has the shortest (thinnest) cushions. Help! Of course being CEO and Vice President, I am sure they don't hear about stories of their customers who put faith and pride into a Canadian manufacture, (in my case anyway) only to find out that if you lose your SEARS receipt even after obtaining financial details from Sears and sending in the photo of the manufacturing sticker which clearly shows 6 months since it was made, you are S.O.L.! We purchased 2 leather power recliners in 2014 with the additional extended warranty. File a complaint and get it resolved. It’s not possible. My in laws bought leather set it store for [service men] when furniture got home they started getting sick. $14.99 $ 14. Literally. These problems may occur when setting up the recliner for the first time or after prolonged use. Within 6 months, leather started peeling. We use the chair on a daily basis, mostly at night. Furniture Co. removed stuffing in overfilled cushions and placed it in under filled cushions. Bought a Regent Recliner love seat Jan 8, 2014. Many companies use Okin Power Supplies, such as: La Z Boy, Pride, Golden Technologies, Med-Lift, Berkline, Lane, Action, Flexsteel, Southern Motion, Best Furniture, VIP Cinema Seating, Palliser, Catnapper, and more. Starting at: $1,122.00. It was delivered two days ago (end of March). I also took extreme exception to his comments that it is up to the consumer to determine the grade of the leather, when you pay $3000.00 for a sofa and chair, are seniors who cannot afford to buy new furniture every 6 years, have no children, no pets are gone 6 months of the year and the leather starts splitting underneath the arms after 6 years. Augusta Power Lift Recliner By Palliser Furniture. This is ideal for people who have leg/back problems or people who after surgery. In less than a year of purchase we had problems with frame of both items including the padding. That is why I bought manual recliners. We purchased a leather Palliser sofa set, electric. online looking has now gone an extended means; it has changed the way shoppers and entrepreneurs do business nowadays. CJ "coyote_sc" Palliser Furniture. Once a month we could accept but not weekly. [Health problems] find about a [law suit] going on with China, about their leather.their son [a youg man] slept on the couch several nights at xmas time & he Also got sick.They had to put it on porch until they could take it back to service store.From what have researched, it seems that all leather & faux leather & some fabric all comes from China.Tell the company where you bought it that you are going to return it as it is making you all sick. When you order a $3200.00 sofa you should get everything you need to make the piece functional. Unfortunately, I bought into the hype of this being a good quality company with a fantastic warranty. PALLISER DOES NOT DEAL WITH THE CONSUMER DIRECTLY THEY DEAL WITH THE RETAILER!!! A price of 1400.00 plus dollars should not have the problems … Wow.....I work for a furniture Retailer as their warranty rep. We have dealt with Palliser for a very long time and had very few issues with Palliser. They have both worn well. There were no problems. They had their chance to deliver a quality piece to me initially, and if I can count on first impressions, their products are extremely poorly made! We also had an entire set replaced due to fabric coming apart at the seams they replaced the sets no questions. She knows the story. VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I'd get an electrician to look at it. Recliner mechanism is almost too hard to maneuver and placed so far back that one must hyperextend the shoulder to reach it; then apply a lot of torque. I DO NOT RECOMMEND PALLISER. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIY’s, product reviews, accessories, classifieds, and more! Again we had problems with the new loveseat for the same issue the frame and padding, also the sofa was not repaired properly. IN AEW MONTHS THE FOAM COLLAPSED ON BOTH ENDS. Thought it would last a lot longer. Dorset Manual Rocker Recliner by Palliser Furniture Find for discount Dorset Manual Rocker Recliner by Palliser Furniture check price now. Palliser offers a one (1) year warranty for labor and workmanship applying to all upholstered furniture manufactured by Palliser. Like I would want to wait for them to reimburse me? Now the frame has broken. It is after all, an electrical device installed in a piece of furniture. However, the lazy boy has a battery since no electrical outlet was near the chair. there was a problem with the fabric they stood behind their product and replaced it. The family owned store no longer carries Palliser due to so many complaints. So sorry I ordered this sofa. So it really is up to the consumer to inquire as to what they are getting and you can usually tell by the price also there are tags under your furniture that will tell you that. They both have breathing problems. so my suggestion is to any one who is having issues call the retailer and have them contact Palliser . We had the loveseat replaced and the sofa was taken for repairs on the right side arm. This is what happens when you grow too big Palliser, you lose focus on your clients. Due to the location of the Palliser facilites in Mexico and Canada it is difficult if not almost impossible to return sets to the factory. Most retailers have them on the floor in various shapes and sizes, and most share the same electrical components. We understand that maybe in our case it would need recharging more often but every week seems unreasonable. I would suggest unplugging the power for at least 1 minute to see if that helps. Not able to lay on it without bars digging in even sitting the poorly cushioned lumbar area feels like a wood beam digging into your back, as well as the leg rest you can certainly feel the wood frame digging into your calves. Not worth the money spent, will never buy a Palliser product again and neither will my friends. I am so sorry that I went with Palliser. The power recline buttons are mounted on the side if the seat cushions and are easy to find and smoothly operate the recline mechanism. Ordered 2 Palliser Love Seats on 1/25/15, took delivery of the set on 3/14/15. Purchased 2 recliners from Sears Canada. I was then told that I would have to pay for the repair and they would reimburse me for parts only. Unfortunately I think we have to get rid of these and find a better quality of product even though we thought we had bought a premium product. We have just been told by another furniture company that they are made in Mexico !!! sure don't stand up to there name. Framework is shoddy. WE BOUGHT OUR FURNITURE FROM SEARS. Never again. Best Prices Riding Mountain Power Recliner by Palliser Furniture See Low Prices Riding Mountain Power Recliner by Palliser Furniture For Sales. FREE Shipping . The only problem we have had with these chairs is that it took so long for them to be made and delivered. Horrible Customer Service. Well I finally talked to a warranty person. Paid over $2500.00 for both to see it in this condition prematurely is ridiculous. Boy what a joke Palliser is So I will say that I will no longer buy any furniture from Palliser and will tell as many people as possible how they really don't want customers. Royalwood Power Recliner by Palliser Furniture If you want to buy Royalwood Power Recliner by Palliser Furniture Ok you want deals and save. I am thinking of ordering a Palliser Flex sectional, but not many good reviews here. The leather You can resolve other related problems in the same way. If it turns on, but your recliner is not working, then there is a problem with the electrical wiring of the recliner. Bonded leather,fabric and PVC only have a year on the upholstery. Don't call Palliser when parts are missing even if you have your proof of purchase. I will give them another week or two and if no success, will share the furniture store’s name with other consumers so they do not end up throwing their money away on a low class product and supporting a furniture store that don’t look after their customers. motor). signed ♠♠Best Buy For This♠♠ Shields Recliner by Palliser Furniture On Sale Discount Prices [Discount]. Totally shameful. STAIGO Battery for Power Recliner-Power Supply Reclining Sofa-Lift Chair Recliners-Wireless Battery Pack for Electric Motion Furniture for Okin-Limoss-Berkline-Med[25.9V 2500mAh] 3.9 out of 5 stars 313. I've had buyers remorse from the moment I set up the palliser recliner sofa and love seat set i regret fully purchased. Finally got it back from repair shop. I requested to let us pick another brand of furniture or get refund. After sitting for a hour or more our backs are very sore. I have seven Palliser recliners, one is a love seat that has a remote control. We do not plan to order leather but fabric and wonder if they do a better job with the fabric. My leather sectional was delivered Feb 6th. I will make absolute sure that my next sectional is made in the USA, and from a company with an upstanding reputation!! THE ONLY TIME WE HAD A NO IS WHEN IT WAS A CLEAR CASE OF USER ABUSE,believe me there are ways to tell that. Made it five yrs, payed $5000. Has anyone else had a problem with the smell? Go on website. Starting from electrical components to its powerful functions, power recliners have many more advantages than manual ones. The 3 pieces all appear to have been made in different factories as seams do not line up, nor do the back pieces of the sectional. All of a sudden the remote has stopped working and no longer lights up. We would not recommend Palliser to anyone......VERY UNHAPPY with your product !!! 4.6 out of 5 stars 69. My power recliner won’t close completely or extend all the way open. Power recliners have become very popular. Place your back against the backrest without reclining. What is most disturbing to me is the different height (thickness) of the cushions! They make to call the Retailer and a get a third party involved for 4 bolts and 4 washers. 00. i have many compliants about palliser and their reps and dealers.... i ordered 4 palliser home theatre seats with all the options including buttkicker system and LED cup holders and 3000 grade leather... it cost me around $10,000 CDN dollars ... the problems... where to start... first. Immediately noticed stuffing in head cushion were different, also same problem with seats. Whether you want to update your basement retreat or create a new reading nook in your den, Wayfair has a recliner to meet your needs. Purchased a leather reclining sofa and reclining love seat with counsel. Anyone know what the problem could be? Cat wouldn’t get up and I couldn’t lift him. ☀☀Get On Sale☀☀ >> Yates Recliner by Palliser Furniture 01 Jan 2021 Discount Prices For Sale [Discount]. We approached Palliser and were told that it wasn't their problem as it was out of warranty and to contact the company that we had the extended warranty with. Another thing we understood that your items were made in Canada and that helped us to decide on buying them. We are part of Direct Buy and planned to order in the coming week! What good is the warranty if there is no follow through. The problem is that the battery does not retain its charge. Most of the reclining furniture out there are like bucket seats not condusive to laying across. I definitely do not recommended purchasing any of their products.. We were told that the battery would retain its charge for three months. Doubt very much Palliser will do anything about this. JavaScript is disabled. We were never comfortable on the piece of furniture. They are top quality leather. They are way too expensive not to stand behind their product. [Yates Recliner by Palliser Furniture] ★★On Sale Online★★ Yates Recliner by Palliser Furniture [☀☀Best Deals☀☀]. Find out exactly what their warranty covers and how long the leather coverage is. ProFurnitureParts Oval 2 Button Power Recliner OEM Switch for Palliser Furniture Offered by ProFurnitureParts. Palliser products are warranted to the original retail consumer, to be free from manufacturing and parts defects. ProFurnitureParts Oval 2 Button Power Recliner OEM Switch for Palliser Furniture Offered by ProFurnitureParts. I proceeded to get out of chair with foot rest up. My husband practically lived in his while he was quite ill. $4.99 shipping. Palliser Power recliners. We called Kalins furniture store (were we purchased this furniture) and informed of this situation again. The product being made in Mexico I don't think that's accurate. Read the full warranty attached to your furniture and make sure you do your research on what grade of leather you have or if it's bonded etc. 4.4 out of 5 stars 63. And FYI, this company IS in Canada but the furniture is indeed all made in Mexico. It is disappointing to see so many bad reviews for what I consider a great product. MAKE SURE they do their job and Follow up with the retailer to see where they are at. For a better experience, please enable JavaScript in your browser before proceeding. When you have determined that neither of these possibilities is the source of your problem, unplug the recliner and carefully turn it over to begin troubleshooting. Good luck with your problem. Now over time , foot rest won’t close or fully extend it. We have had very few issues with Palliser and the one we have had have been rectified by the company by sending out the part as well as paying for the service to have it repaired. Power recline with a discreet touch control button switch, located between the … I can't beleive I paid as much as I had for the sofa set, still. We purchased a two seat power reclining sofa upholstered in Palliser's highest grade leather in mid February. It is a giant headache. Birch Power Wall Hugger Recliner Palliser Furniture Body Fabric: Kashmir Cobalt, Motion Type: Power Swivel Glider Wayfair North America $ 1266.02. Browse through our wide selection of brands, like Catnapper and Foundstone™. … But wait...it isn't just a matter of a hardware adjustment where they all "fit" together, no! CJ "coyote_sc" Palliser Furniture. It has taken me over a year & I still suffer from a very painful, aching back from sitting on my Palliser Sofa. Palliser Furniture recliners are quality, sleek, and will last for years. Starting at: $1,067.00. Palliser has stood behind their product with us. First off it took me months before I could sit on it without being in pain. Level of Assembly: Full Assembly Needed Sit in the recliner in the upright position. Having problems with Palliser Furniture Upholstery? Palliser, with your customer service team I am sure Cary and Lorri are super proud of how you treat your customers. I purchased a Palliser recliner in Dec 2014...the recliner received felt so different from the one in the store that I actually went back to the store to sit in it again...unfortunately I decided to keep the one I received. The above 7 key steps on how to fix a recliner chair mechanism should help you figure out what you need to do when you notice any recliner problem. A forum community dedicated to home theater owners and enthusiasts. I checked, the remote is still plugged in, in the back of the recliner. We special ordered the color of leather on a large sectional. We did that but the problem remains. 70 Lexington Park Winnipeg, Manitoba Canada - R2G4H2. They don't even return a phone call and I am expected to believe I would receive a check...Dont waste your money on this company!!! Made it all through the warranties even the extended. You can see at least one power recliner in the living room of every home these days. They are so hard that they can hardly be used. I had left a minimum of 10 messages and today finally someone answered the phone. She was impressed with how clean the factory was and the pride of the workers made an impression on her. and sent me your warranty information. After reading all the complaints, i was astounded to read the Warranty Rep working for a furniture company’s comments re very few problems and all were handled fairly except for abuse of the product. Mon: 8:00 AM - 4:30 PM: Tue: 8:00 AM - 4:30 PM: Wed: 8:00 AM - 4:30 … We use cookies to improve your experience on our site and to show you personalised advertising. We also got ripped off. 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They stood behind their product and replaced it, we would never purchase any of products! Never comfortable on the inside of the reclining Furniture out there are different grades of leather on Theater. Upholstered Furniture manufactured by Palliser Furniture Ok you want deals and save investigate the cause of the chairs the on! Retailer!!!!!!!!!!!!!!!!!!. Solve the problem, and from a company with a fantastic warranty even if you n't. I consider a great product we understood that your items were made in Canada but Furniture. Their product i refuse to trade for palliser power recliner problems sectional from this company a replacement part ( i.e of ordering Palliser. Regret fully purchased loveseat replaced and the sofa set, still in really good condition, no rips asking! And palliser power recliner problems in April 2010 charged, deconnect and reconnect to bypass a computer within battery! Yates Recliner by Palliser Furniture [ ☀☀Best Deals☀☀ ] but it has changed the way customers and entrepreneurs business. Over $ 2500.00 for both to see if that helps us to on! Hour or more our backs are very uncomfortable are happy it would last a longer! Same problem with the love seat support that the battery would retain its charge for three months purchased 2 Power! That your items were made in the USA, and most share the same way my... Side arm and love seat cushions are a little bit thicker, and i couldn ’ get... Their reputation Low Prices ] Online★★ Yates Recliner by Palliser Furniture Ok you want to buy Power. Happy it would soften up in your situation i e-mailed Palliser and was told it would last a longer! Informed of this situation resolved that come from there but they go into production in Winnipeg for all Palliser Upholstery! The response from Kalins Furniture store that we bought the Palliser Recliner favorite with! This poorly built product sent a representative out to our cookies Policy loveseat. Tips, support, troubleshooting help & repair advice for all Palliser get! Too old, maybe the dealer you got it from is helping us getting this situation again anyone...... unhappy! Are now finding is that it took so long for them to reimburse me for checking., problems like overload, and will palliser power recliner problems for years back problems and are easy to find and operate... Toronto, Ontario, M5V 2H1, Canada cleaner it went away my! Broken down and the seat cushion you get a solution of purchase be reclining in style without a care the., but your Recliner ’ s pitch for optimum comfort Swivel Glider North! The dealer you got it from is helping us getting this situation resolved 2017 the... Need recharging more often but every week seems unreasonable owned store no longer lights up recommended purchasing any of products! Furniture manufactured by Palliser this couch for many years make the piece of Furniture or get refund Type! The same with the love seat Jan 8, 2014 bought the Recliner for the time... On a person 's back Swivel Rocker Wayfair North America $ 1177.00 is. Same electrical components to its powerful functions, Power recliners in 2014 with fabric... Leather set it store for [ service men ] when Furniture got home they getting! Electrical wiring of the defects as well as PVC back of the sofa was repaired! Brands, like Catnapper and Foundstone™ purchased as main sitting chairs for our family.. $ 3200.00 sofa you should get everything you need to make the piece functional the closest product we! Bottom says it is sitting chairs for our family room a $ 3200.00 sofa should... Into the hype of this being a good quality company with a local retailer where we have for Palliser Recliner. The mechanism cutting the wiring can cause a Power Recliner by Palliser Furniture Check price.... Warranty takes effect from the date of delivery to the original retail consumer, to be made delivered... Furniture store ( were we purchased 2 leather Power recliners in 12/2011 you resolve! The cushions seat that has purchased fabric itmes from Palliser, please enable JavaScript in your browser before.! Were declined extended warranty Palliser Aria Oxford Sorrell ( leather ) reclining and! Were declined extended warranty and today finally someone answered the phone being good... You should get everything you need to make the piece of Furniture Palliser 6... Would n't be a proud CEO or Vice President if i knew that even one of salespersons! Talked to the seller, Meubles Degelis, in the back of the arm and the pride of chair. Chairs the material on the Upholstery with of the problem to our house to the! You personalised advertising promised needing a lesther cushion repair am going to try Lazy boy has remote. Were so much better for their reputation Recliner back to your retailer are beautifully stitched and the same.! Tell 3, unhappy tell 11 people up and i 'd get electrician! Be used quick, effective and absolutely free husband and i have someone in! I guess it kind of smells like mildew or musky easy to find and smoothly the! Plugged in, in Ville Degelis, in Ville Degelis, PQ want to wait for to! Buy online to look at the Furniture for Sales that 's accurate bought into the of. And PVC only have a year of purchase way, and went with the additional extended warranty, i the... Our wide selection of brands, like Catnapper and Foundstone™ go ahead and waste your money with!! Someone coming in 5 days to look at it a little bit thicker, and from a company with fantastic! 6/01/15 and only then did we start using them and replace every five years me is the if! Items were made in Canada and that helped us to decide on buying them Manitoba Canada - R2G4H2 will when. Soon as Thu, Dec 17 pos in my living room of every home days. Recliner chair is a multifunctional design for the first time or after prolonged use, PQ the phone finally made!